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Patient Information


Welcome to NECO Center for Eye Care.

Visiting the optometrist for a periodic eye exam is an important part of your preventative and ongoing medical care.  Our doctors and student optometrists provide comprehensive eye exams to patients of all ages utilizing the latest technology to evaluate your vision and eye health.  They also diagnose and treat vision problems and eye disease. Whether this is your first visit or you are a returning patient, we look forward to serving your eye care needs.  

What to Bring To Your Appointment

• Insurance Information
• Current Glasses and prescription
• Contact Lenses and prescriptions
• Medical History
• List of Questions

What is a Comprehensive Eye Exam?

A comprehensive eye exam is a thorough examination of your eye through a series of tests and procedures. Doctors examine the internal and external structure of your eyes to check your vision and vision conditions such as nearsightedness, farsightedness, astigmatism, and presbyopia. They assess your eye health and diagnose eye diseases such as glaucoma, cataracts, and retinal disorders. They also check for systemic diseases such as hypertension and diabetes.  

Tests and Procedures During Your Exam

A comprehensive adult eye exam can include patient and family health history; visual acuity measurement; tests of visual function and eye health including depth perception, color vision, peripheral vision and response of the pupils to light; assessment of refractive status to determine the presence of nearsightedness, farsightedness or astigmatism; evaluation of eye focusing, eye teaming and eye movement abilities; and eye health examination and other tests as needed.

Appointment Information

  • Length: An initial comprehensive eye evaluation should last an hour or more.
  • Insurance: Please contact your specific carrier or speak to our patient care coordinators to see if your insurance is accepted.
  • Hours & Location: Hours for our clinics and optical vary by location and day. Please visit our specific Commonwealth and Roslindale location pages for more information. 
  • Parking & Transportation: Information about parking and transportation can be found on specific location pages: Commonwealth location and Roslindale location. 


Optometrists dilate your pupils to get a clear view of your optic nerve and retina, and to assist in diagnosing conditions high blood pressure, diabetes, macular degeneration and glaucoma.   Dilation makes your eyes more sensitive to light, and we recognize this can affect your ability to drive and work.  While dilation is an important part of your eye exam, it may not be necessary every year.  If dilation is an inconvenience for you, please ask your doctor about Optos, imaging technology that allows your doctor to see the back of your eyes in just a few minutes without the need to dilate your pupils.

Preparing for Your Visit

Optometrists specialize in eye care and visual health.  As a patient, your needs and concerns are important to the our team. You can make the most of your appointment by taking the preparing questions, securing appropriate services, and bringing relevant insurance, eyewear, prescriptions, and information about your medical history.

1. Prepare Questions 

Compose a list of any questions you have. Note how long you’ve been having any symptoms and how frequently they occur. Topics you may want to address include:

  • Changes in eyesight since your last visit
  • Health problems related to eyesight
  • Advice about any health issues, injuries, or conditions
  • New spectacle, contact lenses, or low vision device prescription

2. Secure Language Services

  • Language Interpretation Services: Each examination room has the capability to remotely connect patients and providers to over-the-phone LanguageLine interpretation services. This does not need to be requested in advance and is provided at no cost to the patient.
  • ASL Services: ASL Interpreters are available through Massachusetts Commission for the Deaf & Hard of Hearing (MCDHH). Since requests need to be completed two weeks in advance to guarantee enough time to obtain an interpreter, patients needing ASL Interpreter services are requested to make appointments a minimum of two weeks in advance for non-urgent matters. When scheduling an appointment, it is the patient’s responsibility to request an ASL Interpreter. We will then coordinate with MCDHH to provide this service at no cost to the patient. We request patients requesting ASL Interpreters provide minimum 48 hour notice, otherwise a cancellation fee may be incurred.

3. Determine Accessibility

  • Commonwealth: This office has a ramp available at the entrance from the Dummer street garage. Our clinic and optical center are now conveniently located on the first floor near the main entrance on Commonwealth Avenue. A ramp is available for the 930 Commonwealth entrance.
  • Roslindale: This office is located at street level and is handicapped accessible.

4. Plan What to Bring

  • Insurance Information:  Understand your health insurance coverage by contacting your human resources or insurance company. Please  bring your insurance card to your appointment. (link to insurance page)
  • Current Eyewear and Prescriptions:  Bring any glasses and/or contact lenses you are currently using, as well as your current prescriptions.
  • Medical History:  Gather important information about your medical history, including medications, and medical conditions. 
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